High-security customer service reps usually deal with customers’ confidential financial data, like credit card or bank account information, so you have to be extra cautious and careful about who you decide to hire. Our Customer Service Representative for High-Security Positions Personality Test is designed specifically to help you recruit the best and most trustworthy candidate. It helps you identify those with great customer care, impeccable communication skills, and strong moral compass and ethical principles to be able to handle the responsibilities of this role.
This pre-employment assessment consists of 103 personality questions, and will take candidates approximately 30 minutes to complete.
The assessment report will provide you with a graphic representation of scores in covered areas and a potential fraud score.