Excellent tech support representatives are not easy to find but our pre-employment personality assessment can make this task easy for you. It identifies candidates who are sharp and smart to learn and understand complex technical information and are also able to explain it to others. It can recognize those who have positive and likable personality, kind and empathetic demeanor, are calm and collected even in the most stressful situations, and will do everything in their power to please customers.
The assessment consists of three sections - a 102-item personality test, a 44-item general cognitive aptitude test (for verbal, numerical, and abstract reasoning), and a mechanical reasoning test. IT takes most candidates approximately 60-75 minutes to complete.
The assessment report will provide you with a graphic representation of scores in covered areas and suggestions of interview questions.