A dispatcher has a very important and responsible role in your company. One bad call and you are losing money, maybe even customers. Recruiting the right one is, therefore, vital. With our Dispatcher Personality Assessment, you can be sure that you will find a candidate who stays calm even on the busiest of days and will always be able to communicate information clearly and understandably. They will have the mental acuity to understand all the needed information quickly and make informed decisions confidently and in a timely manner. And in case any complications or changes should arrive, they will be able to think on their feet and adapt. The test also identifies outgoing, positive, and team-oriented people to ensure that your new talent will get along with your established team.
The assessment has two sections - a 142-question personality test, and a 44-item mental ability test (focused on verbal, reasoning, and abstract reasoning). It is untimed and usually takes approximately 75 minutes to complete.
The assessment report will provide you with a graphic representation of scores in covered areas, a candidate’s strengths and developmental concerns, and suggestions for interview questions.